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Technical Support

ASI DATAMYTE offers end-to-end support. We invest the effort to analyze and fully appreciate your environment, your objectives and your obstacles. We jump in and work with you through installation and implementation. We train you and your people. Then for any assistance you require, for any problem you have, no matter what the cause, help is only a phone call away. You have the full support of our experienced and expert technical support team, who are backed up by the full contingent of consultants and engineers who live our solutions and are committed to your success.

Customers with an active Support and Maintenance Agreement (SMA) benefit from free access to services according to the terms of the agreement, including access to the interactive ASI DATAMYTE help desk. Click below for access:

Help Desk





Access the help desk to:

>  Take advantage of our rich knowledge base.
>  Browse relevant documentation, note how colleagues have attacked similar problems and discover complementary ASI DATAMYTE solutions and tools.
>  Follow guided step-by-step instructions that make it easy to find your way around and get the information you need.
>  Open tickets and track progress online.

Links and contact information:

Download the Support and Maintenance Agreement

USA




T - 800-455-4359 (toll free)
T - 763-553-0455
7:30 AM to 4:30 PM Central Standard Time

Germany

T +49 451 610 77 50 
8:00 – 17:00 GMT+1

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