Technical Support
ASI DATAMYTE offers end-to-end support. We invest
the effort to analyze and fully appreciate your environment, your
objectives and your obstacles. We jump in and work with you through
installation and implementation. We train you and your people. Then for
any assistance you require, for any problem you have, no matter what
the cause, help is only a phone call away. You have the full support of
our experienced and expert technical support team, who are backed up by
the full contingent of consultants and engineers who live our solutions
and are committed to your success.
Customers with an active Support and Maintenance
Agreement (SMA) benefit from free access to services according to the
terms of the agreement, including access to the interactive ASI DATAMYTE help desk. Click below for access:
Access the help desk to:
> Take advantage of our rich knowledge base.
> Browse relevant documentation, note how
colleagues have attacked similar problems and discover complementary ASI DATAMYTE solutions and tools.
> Follow guided step-by-step instructions that make it easy to find your
way around and get the information you need.
> Open tickets and track progress online.
Links and contact information:
Download the Support and Maintenance
Agreement
USA
T - 800-455-4359 (toll free)
T - 763-553-0455
7:30 AM to 4:30 PM Central Standard Time
Germany
T +49 451 610 77 50
8:00 – 17:00 GMT+1
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